Terms of Service

Welcome to ZONA. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

Orders & Payments

All orders are subject to availability and confirmation. Prices are listed in EGP and may change without prior notice.

Shipping

Orders are processed within the estimated timeframe provided at checkout. Delivery times may vary depending on location and courier service.

Returns & Exchanges

Customers are allowed to inspect their order during the presence of the courier.
No returns or exchanges are accepted once the courier leaves.
If the order is refused upon delivery, shipping fees must be paid.

Product Information

We strive to display product colors and details accurately, however actual colors may slightly vary depending on screen settings.

Intellectual Property

All content on this website including images, logos, designs, and text belongs to ZONA and may not be copied or used without permission.

Privacy

Customer information is kept secure and used only for order processing and customer service purposes.

Changes to Terms

ZONA reserves the right to update or modify these terms at any time without prior notice.

For any questions, please contact us through our official channels.